Kings of Leon South Africa Johannesburg Concert FAQ
Here’s the Kings of Leon South Africa Johannesburg Concert FAQ released by Big Concerts:
This document serves to give you all the information you will need in order to ensure that you have a comfortable experience at the concert.
Show Date: Saturday 29th October 2011
Venue: The Soccer City Complex, FNB Stadium
Gates Open: 16h30
The Black Hotels: 18h30 – 19h00
Shadowclub: 19h15 – 19h45
Die Heuwels Fantasties: 20h00 – 20h30
Kings of Leon: 21h00 – 23h00
PLEASE NOTE THAT TIMES ARE SUBJECT TO CHANGE WITHOUT NOTICE.
BEFORE THE CONCERT
Can I purchase tickets at the Stadium?
There will be NO tickets available for purchase at the stadium box office. Please ensure that you have collected your full ticket in advance of the concert from any Computicket outlet or Shoprite/Checkers Money Market counters situated nationwide.
Can I resell my tickets or use it for commercial purposes such as advertising, promotional competitions or to promote the sales of other goods and services?
Tickets cannot be resold or offered for resale (including on-line auction sites) or used for commercial purposes including advertising, promotional competitions, or to promote the sales of other goods and services. If this condition is breached the ticket will be cancelled without refund and the bearer of the ticket may be refused entry in accordance with our Standard Terms and Conditions of Sale.
Is it safe to buy someone else’s tickets?
In order to be certain that your ticket is not counterfeit/fake you should purchase it directly from Computicket only. Our security staff are trained in spotting counterfeits, and even though you might believe that you purchased a legitimate ticket from a tout/friend/gumtree you might find yourself denied entry into the venue (without a refund), or even arrested for possession of a fake ticket voucher.
If the tickets are lost or stolen will they be replaced?
Should you have lost or misplaced your ticket, please contact Computicket customer service PRIOR to the show date. Tickets are considered legal tender and as such we cannot replace or refund lost or stolen tickets at the venue.
GETTING TO THE CONCERT
Public transport, there are two options in place for fans attending the concert:
1) Park n Ride
Tickets are R90.00 per ticket (return) from any one of the four Park n Ride locations – Constitution Hill, The Coca-Cola Dome and Gold Reef City. Tickets can be bought from Computicket. Visit www.computicket.com and search for ‘Kings of Leon’ where the list of transport options will appear.
All Park n Ride facilities will open at 13:00 and the first buses will leave at 13:30 for FNB Stadium. The FINAL buses will leave Park n Ride facilities NO LATER than 18:00. There will be no additional payment at any of the park-and-ride facilities and you are NOT EXPECTED to pay any security or parking attendance staff.
After the show buses will leave the stadium for the Park n Ride centres as and when each bus reaches capacity. The last bus shall leave the stadium at midnight on the 26th October 2011.
Park and Rail is R80.00 per ticket (return) to Nasrec station, a mere 5 minute walk to FNB Stadium. Park n Rail facilities will be located at: Pretoria Station, Johannesburg Station, East Rand and West Rand Station. Tickets can be bought from Computicket. Visit www.computicket.com and search for ‘Kings of Leon’.
Please also note that detailed timetable with stopping stations to and from Nasrec Station are available at www.prasa.com
Designated parking has been made available at the stadium to minimize traffic coming in and out of the stadium and Stadium Management SA(SMSA) has encouraged concert revelers to purchase their parking tickets to ensure the safety of their cars.
General access parking inside the precinct for cars is available for purchase at R120 per car and R350 per bus. Disabled parking can be purchased for R50 per car.
Parking tickets can be purchased prior to the concert at Computicket outlets nationwide
A number of roads around the stadium will be closed. If you need to travel in the area on Saturday 29th October, please plan accordingly.
Is there Disabled Parking?
Yes. Disabled fans in possession of a Disabled Parking Ticket will be directed to parking conveniently situated close to the stadium entrance (Parking Reference PS8 or PS13). These parking tickets can be purchased from Computicket. But, please note that you will be requested to provide proof that you have a legitimate disabled permit or a letter from your doctor indicating the need for such a parking space. Disabled Parking access is issued at the discretion of Big Concerts.
AT THE CONCERT
How long will it take to get through the gates/security checks?
As with any major event you should allow yourself ample time to get through the gates and security checkpoints. Gates are expected to open at 16h30. Depending on the time of day crowds and security checks may take some time.
What are the gate opening and closing times?
Gates are expected to open at 16h30 and fans are strongly encouraged to arrive early. The concert will end around 22h30.
Is there a support act?
Yes. The supporting acts are The Black Hotels 18h30 – 19h00, Shadowclub 19h15 – 19h45 and Die Heuwels Fantasties 20h00 – 20h30.
Will there be Audio Visual screens?
Please note that there will be NO audio visual screens to the left and right of the stage. In consultation with the Kings of Leon the stage set has been designed with the audience’s overall experience in mind. This is an intensekly visual show, with an incredible investment in lights, LEDs and other effects, and we believe that the screens will detract from the effect of the show.
Are there pass-outs from the venue?
No. Once you exit the gates (after entry) you will not be permitted to re-enter.
What should I bring with me on the day?
Ticket(s), adequate cash, mobile phones (with charged battery), photo ID as proof that you are 18+ years of age (if you intend to consume alcohol), suitable clothing and footwear. Please note that there are no ATM machines within the venues.
Will the concert go ahead if it rains?
Yes, the concert will take place come rain or shine.
Is the concert a non smoking space?
Absolutely – in terms of smoking legislation smoking is strictly not-permitted unless in designated smoking areas.
Will I be searched on arrival?
Yes, you will be subject to a personal search and/or search of your personal possessions at the time of entry to the venue.
If you refuse to comply with a security check will you be denied entry?
Security procedures are in effect for your own safety and as a consequence you may be requested to submit to a search of your person and/ or property. Failure to comply will mean you will be prevented from entering the event.
What are the consequences to disruptive and offensive behaviour?
Appropriate standards of behaviour are expected of all fans attending the event and persons deemed to be behaving in a manner that is dangerous or unacceptable will be refused admission and/or removed from the venue with no refund on the ticket. Please note drunken and disorderly behaviour will not be tolerated and you will be ejected from the stadium.
To be served alcohol do I need a valid ID?
Patrons wishing to consume alcohol must have a valid Photo ID in order to prove that they are above the legal age to consume alcohol (even if you think that you look mush older). We are prohibited by law from serving liquor to under 18s and intoxicated persons.
Will alcohol be available at the venue?
Yes there are limited bar facilities in operation selling Beers and Ciders (NO hard liquor is available). The bars will begin operation when the gates are opened and will cease one hour prior to the end of the performance, unless otherwise instructed by the safety and security officials.
Is there a lost property area?
If you find property that someone else has lost, we request that you hand this to one of the security managers at the main pedestrian entrance. All lost items are can be identified and collected from the Big Concerts office at least one working day after the show (assuming of course that they were handed in to us).
Can I take pictures of the performance?
Professional photographic, audio and video equipment is prohibited in order to prevent unauthorised infringement on the publishing, music and other rights owned by the artist. You will not be allowed to capture the show unless you are an accredited photographer/videographer with a recognised publication or media owner.
Non-professional and cell phone cameras are acceptable. For the avoidance of doubt, any camera with a detachable lens, and/or of a SLR (Single Lens Reflex) type is considered ‘professional’ in terms of this provision.
Where can I get a backstage pass?
You can’t, unless you’re part of the working staff employed at Big Concerts. And why would you want one anyway – it’s not as glamorous as it seems.
Can I bring my young child with me?
Yes, but it is your responsibility to provide children with proper hearing protection (by their very nature, music concerts are loud). Tickets for children are charged at full price regardless of their age.
What bathroom facilities are there available?
There will be ample toilet facilities onsite including facilities appropriate to the mobility impaired. For fans that arrive early at the stadium, we will ensure that toilet facilities, as well as food and beverages are available.
Is there food available to purchase?
Yes, there will be a limited selection of snacks and fast food available to purchase within the stadium.
Is there Mobile Phone Coverage?
As a consequence of the high attendance at this show, there is likely to be congestion across the mobile phone networks and therefore coverage will be extremely limited. Please also note that due to the nature of this show, we respectfully request that you ensure that the SILENT mode is selected during the performance.
What if I injure myself – is there medical personnel/first aid available?
Yes, there are medical personnel on site. Directional signage will guide you to these facilities
Is there wheelchair/special needs access?
At every Big Concerts we work to ensure that access is as easy as possible for concert goes requiring assistance, including the provision of facilities for the mobility impaired to aid the enjoyment of the concert. For the best possible service please firstname.lastname@example.org for direct assistance.
Will there be merchandise available?
Yes, a large range of tour merchandise will be available to purchase within the stadium. Please ensure that you bring sufficient cash should you wish to purchase tour merchandise.
Will I be able to withdraw cash from an ATM on site?
Unfortunately, due to the risks of carrying cash on site, there is NO ATM located at the venue. We suggest therefore that you bring sufficient cash with you in order to purchase food, beverages and merchandise.
What items are you not allowed to bring into the venue?
- Glass bottles or containers or other heavy and/or sharp objects , which could potentially be used as projectiles (excluding sunglasses, binoculars and prescription or reading glasses)
- Any illegal drugs
- Skateboards, scooters, roller blades or bicycles
- Knives, weapons of any nature or fireworks
- Any object that could be used to distract, hinder or interfere with any performer including laser pointers and flashlights
- Flags with poles, large flags or banners that may obstruct the view of other patrons
- Any whistle, horn, musical instrument, loud hailer, public address system
- Digital, electronic or other recording or broadcast device
- Any item that you intend to distribute, hawk, sell, offer, expose for sale or display for marketing or promotional purposes
- No animals apart from authorised guide/companion dogs
- Any dangerous goods and any other items by management to be dangerous or capable of causing a public nuisance
- Professional cameras or video recorders
- Camping Chairs
- Cooler Boxes
- Food and refreshments (including soft drinks and alcohol) which will be available for sale inside the concert.
…AND MOST OF ALL – ENJOY THE SHOW.
(Follow the link to the original Facebook posting to see other queries, comments and replies made since the FAQ was published.)
Looking for the Kings of Leon FAQ for the Cape Town concert? It’s right here.