FIFA Ticketing 2010 LOC Hear Our Plea
This past week has been by far the busiest in the short (but meaningful!) history of The BlaBla Blog. We’ve had more visitors to this site in the past 4 days than in an average month around here. And 90% of that visitor traffic has been drawn by our posts regarding yesterdays’ opening of Across-the-Counter ticket sales for the 2010 FIFA World Cup.
I’m not going to comment on the mini-meltdown that the nation seemed to go through yesterday at various Ticket Centres and some FNB branches, other than to say that those of you who got out of hand should be ashamed of yourselves. Maybe next time you should join the striking SAMWU members and vent your frustrations out on a garbage bin or two?
To the point Greg, to the point…
Right. Now that online sales via the FIFA.com website have been started, another issue is starting to rear its’ head. The Ticket Availability listing shows a large proportion of World Cup matches with the status “Currently Not Available”.
A comment from Marco on our earlier post prompted a couple of quick Tweets out to various 2010 related Twitter accounts, which bar one seem to have fallen on deaf ears. The one that did respond (big props!) @2010Fans who represent the official SA government 2010 fan site at South Africa 2010 Fifa World Cup.
The Tweet I sent to @2010Fans, @FIFAWorldCupTM, @2010OC and @wcsa2010 was along the lines of “What does “Not Currently Available” ticket status on Fifa.com mean? When will these tickets become available & how many?”
The response I got back was “@BlaBlaBlog “Not Currently Available” means some seats have not been accounted for or claimed, so there is hope …”
On asking for a little more clarity or Twitter or email account they referred me to the Fifa.com site. Which was useless at finding that information. Not the fault of @2010Fans that.
In a final effort to raise some answers (although I’m not holding my breath waiting for a response – the automated reply came back with “It is our intention to provide a response within five to seven working days.”) was to email the 2010 Enquiries address. Here’s my message to them:
Could you please advise us exactly what the “Not Currently Available” ticket status on Fifa.com means? When will these tickets become available & how many will be made available?
Are these tickets that have been allocated to international fans, and may still be returned by the overseas agents and national football associations?
If so, when will this happen? At least if South African fans had an idea of the possible future availability of some tickets they may relieve some of the pressure presently being experienced at the Ticketing Centres and FNB branches (And on the Shoprite/Checkers branches from Monday.)
Lack of information is driving people into “panic buying” at the moment, and if FIFA/Match/the LOC suddenly release a flood of newly available tickets back into the market in a few weeks time, there are going to be some even more irate fans.
Secondly, if this is the case (i.e. tickets may be returned by international bodies and agencies), why are so many matches showing “Currently Not Available” under Category 4 tickets? Are these not reserved for SA citizens only?
There were rumours circulating yesterday that “there are no Category 4 tickets left at all” (specifically for Bafana Bafana games) – if this is true, why does the availability chart not show “Sold Out” for these games? Are there Category 4 tickets available at all, or will there be in the near future? And if so, when, how many and for which matches. If there are not any Category 4 tickets available, please have the Fifa.com site managers update the availability chart as soon as possible to avoid further frustrating the already very frustrated South Africans queuing for hours only to find out that they cannot get the tickets they want.
We have had thousands of views of our article regarding the ticketing process (at http://tinyurl.com/y993ku7) and have received a number of requests asking for this information and clarification. We’d much appreciate your soonest response so that we can help you communicate with the public, and do our part at spreading the news and information.